Shipping Policy

At WearVolt, we work hard to make sure your order is processed, packed, and delivered safely. We understand that receiving your electric bike or accessories on time is important, and our team is committed to providing a smooth shipping experience.

Order Processing Time

Orders are usually processed within 1–3 business days after payment confirmation.

Processing time may vary during weekends, holidays, high-demand periods, or promotional sales. Once your order has been processed and shipped, you will receive a confirmation email with tracking details.

Shipping Locations

WearVolt currently ships orders within the United States.

Shipping availability may vary depending on your location, product size, and carrier service area. If we are unable to ship to your address, our team will contact you as soon as possible.

Shipping Time

Estimated delivery time is usually 3–10 business days after your order has been shipped.

Delivery time may vary due to:

Weather conditions
Carrier delays
Holiday seasons
Incorrect or incomplete shipping information
Remote delivery locations
High order volume

Please note that delivery estimates are not guaranteed and may change depending on the shipping carrier.

Shipping Charges

Shipping charges, if applicable, will be calculated and displayed at checkout before you complete your order.

For certain products, promotions, or locations, WearVolt may offer free shipping. Any available shipping offer will be shown during checkout.

Order Tracking

Once your order has shipped, you will receive a tracking number by email. You can use this tracking number to follow the delivery status of your order.

Please allow some time for the tracking information to update after the carrier receives the package.

Large Item Delivery

Electric bikes and large products may require special handling due to their size and weight. These items may be shipped through freight or large-package carriers.

Please make sure your shipping address is correct and accessible for delivery. In some cases, the carrier may contact you to schedule or confirm delivery.

Incorrect Shipping Information

Please review your shipping address carefully before placing an order.

WearVolt is not responsible for delays or failed deliveries caused by incorrect, incomplete, or outdated shipping information provided by the customer.

If you notice an error in your shipping address, please contact us immediately. We will do our best to update the address before the order is shipped.

Damaged Packages

Please inspect your package when it arrives.

If your order arrives damaged, please contact us as soon as possible and provide clear photos or videos of the damaged product, packaging, and shipping label. This will help us review the issue and provide the best possible solution.

Do not discard the original packaging until the issue has been reviewed by our support team.

Missing or Lost Packages

If your tracking information shows that your order was delivered but you did not receive it, please check around your delivery location, with household members, neighbors, or building management.

If you still cannot locate the package, contact the shipping carrier and our support team so we can assist you with the next steps.

Order Delays

While we do our best to ship orders quickly, delays may happen due to carrier issues, weather, holidays, inventory availability, or other circumstances outside our control.

If your order is delayed, our team will do its best to keep you updated and help resolve the issue.

Contact Us

For shipping questions, order tracking, or delivery support, please contact us:

Email: Contact@wearvolt.com
Phone: (877) 703-3402
Address: 61A Belleville Ave, Bloomfield, NJ 07003, United States

Thank you for choosing WearVolt. We appreciate your trust and look forward to delivering your order safely.